Questions About Your Order
If you have a questions about your order please feel free to message us through the contact tab on this website or email us at [email protected] . We will respond quickly.
Shipping
By completing your order you are accepting and agreeing to our terms and conditions
All orders are shipped within 48 hours business hours of receiving them. If we receive your order before 3:00pm Monday-Friday we do our best to ship your order the same day. We do not ship on the weekend or holidays. We typically ship using UPS, FedEx, or USPS. We reserve the right to ship by any of the carriers at our discretion.
Champion BMX does not take responsibility for packages that are incorrectly or insufficiently addressed. Make sure your address is correct when you order!!!
CHAMPION BMX IS NOT RESPONSIBLE FOR ANY STOLEN, LOST, OR MISSING PACKAGES. We will work with the carrier in these instances. We will NOT refund or replace any packages delivered to the correct address that subsequently go missing.
If you receive parts that were damaged in shipping, please contact us immediately through this site or our email. Please save your package, and take photos of the damaged packaging.
We do drop ship some items from vendors at our discretion. We retain the right to update and or change our shipping policy at any time without notice
Orders out side of the United States please contact directly before making a purchase to discuss and receive a quote for shipping.
Returns
By completing your order you are accepting and agreeing to our terms and conditions
No returns will be accepted with out prior authorization from Champion Bmx. Please email us at [email protected] before you send any returns.
All returns are subject to a 20% restocking fee. Unless Champion Bmx is at fault for sending you the wrong item.
No returns will be accepted on any components (including frames and bikes) that have been installed/assembled and/or have damaged/missing packaging or header cards. If you return an item displaying these conditions, you will not be refunded.
No returns or exchanges on bikes, frames, custom-built wheels, or special order items.
No returns or exchanges on sale/clearance items.
No returns will be accepted after 10 days from the original date of purchase.
We retain the right to update and or change our return policy at any time without notice.